Testimonials
The Rental Team
Property Manager - Natgroup Head Office
Thank you for your help & assistance with my investment property in Ormeau. I was a little apprehensive about the property from interstate, however the professional & friendly manner of yourself and all the staff at Natgroup only gave me confidence & confirmed that I had made the right decision to have you manage the property. The service received was of the highest standard, I was kept well informed throughout the entire process, & when I did have a question it was no problem. I would not hestitate to reccomend you to any prospective client as the service was second to none, after all, you only had the property on your books for a week before getting a result, that speaks for itself. Thankyou again for your assistance & enthusiasm, it was greatly appreciated.
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Natgroup Runaway Bay
Sales Associate - Natgroup Head Office
To any potential home buyer,
My name is Brett Leyshon and I am now a proud home owner. I would like to let you know how much Narelle Grieve has us when we were purchasing our first home.
After months of searching online and through inspections we were immediately interested when we first sighted our new home, but we had a problem. It was about 4:30 on the Friday afternoon before Labour Day long weekend. We couldn’t bear to wait the long weekend to see inside after everything felt so right from our external inspection. This is where the exceptional service began. Narelle arranged for us to have a look inside at about 6pm that afternoon, because she convinced the current tenant to let us have a look. It was great to find someone who was willing to work back – on Friday of all days, because she understood how much we wanted to see this place.
We knew it was the one as soon as we saw inside.
We made an offer and it was accepted, and by 8pm that Friday night we were celebrating. The following Tuesday I met with Narelle and she recommended solicitors, pest & building inspectors, and arranged all of the finer details that I, as a first home buyer, was unexperienced in. The process initially seemed so complicated, but Narelle made it all so easy for us because she did everything except organise the bank loan.
Throughout the next 30 days Narelle stayed in contact with us to keep us updated on everything and to ensure we knew exactly what stage everything was at. I always felt at ease talking with Narelle because she explained everything in detail, and I was confident that she was looking after our best interests.
In the final few days of settlement we had a major problem – the tenant in place who was supposed to have moved out weeks earlier was still in our new home. The tenant had apparently been having difficulty organising a new place to live and removalists to do the job. It looked certain that our settlement date would pass with the tenant still there – but I had underestimated Narelle.
On the weekend before settlement Narelle, in her own time, helped the tenant pack into boxes, organised a removalist, and helped clean the place herself. On Sunday afternoon Narelle called me to let me know that tomorrow our new home would be ready for our pre-settlement inspection, as planned, fully cleaned and ready to go.
We were understandably over the moon, as we had expected the settlement date to be delayed, and it was all because Narelle understood our situation and did everything she could to help us. I work with many people in business at many levels, but the service that Narelle provided us was second to none. I could not have in my wildest dreams imagined that she would have gone as far as she did to ensure that we had our dream home.
If you are thinking about buying a new home and you would like some first hand advice on great service from an honest real estate agent then give me a call and I’ll tell you all about it.
Narelle Grieve is one of the most honest, reliable and hard working real estate agents you will find anywhere.
Thank you Narelle for making our dream come true.
Brett Leyshon
Edgar
Managing Director - Natgroup Head Office
Our first experience with Natgroup was a very successful one as Eddie sold two blocks of land for us in a very short time of being advertised. Eddie is a very friendly, courteous & likeable person. Eddie is very efficient & gave excellent service. We would strongly reccommend Natgroup Real Estate to anyone selling property.
Edgar
Managing Director - Natgroup Head Office
The Natgroup Team instantly became our friends, attending to all of our questions and needs promtly and efficiently. The sale of our home became their highest priority and the result was outstanding at a time when the market was flat. Thankyou Eddie and the team.
Irene Brown
Sales Associate - Natgroup Head Office
Dealing with Angela was above average!We are very happy with the service we received, very professional, good communication during the entire time our home was on the market. Thankyou Angela for selling our home!
Edgar
Managing Director - Natgroup Head Office
You are the most helpful person we have dealt with.
If everyone else would do their job as well as you then this world would be a better place
Edgar
Managing Director - Natgroup Head Office
You are the most helpful person we have dealt with.
If everyone else would do their job as well as you then this world would be a better place
Gordon Geileskey
Personal Assistant - Brisbane South & Surrounds
We have found the rental management team to be very attentive to our needs as landlords. We live interstate and it is great for us to know that we have good, smart managers on the job looking after our interests and the interests of good loyal tenants…
The Rental Team
Property Manager - Natgroup Head Office
"We have found Natgroup to be efficient in dealing with property management issues that come up from time to time and I have been particularly pleased with their ability to arrange and have finalised repairs and maintenance to our property when required
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The Rental Team
Property Manager - Natgroup Head Office
We have had 100% occupancy rate since moving to Natgroup 18 months ago. The Property Management staff are extremely efficient, professional, knowledgeable and courteous, and all dealings with them have been 100% positive. We have a Property Investment portfolio with a peace of mind attitude.
Thank you Natgroup.
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