Frustrated with how your rental property is currently managed?

At Natgroup we take the hassle out of managing your rental property. Here's what we do differently:

• 100% focused on your rental property; that is all we do.
• Open and honest communication.
• Strong focus on delivering outstanding customer service.
• Keep you updated with news on the property market in your area.

Looking for a new property manager? Here's how we can help:

• Find qualified high-quality tenants.
• Get the best market rent.
• Monitor that the rent is paid on-time, every-time.
• Ensure your property is treated like an asset, with respect and care.
• Conduct thorough regular routine inspections.
• Provide you with regular, honest and open communication.

Go on-line to view your statements

As a landlord you will have on-line access to your statements through our website.

Key benefits of working with Natgroup Property Management:

• Better communication and management because we care
• 100% focus on being the best in property management versus a jack of all trades
• We understand investing and we focus on maximizing your return
• We fill vacancies quick, keep repair costs down and make sure you have great tenants
• We understand the worry and anxiety a poor tenant can cause you
• We check repair work to make sure it's done correct
• We visit properties to make sure that tenants comply with the lease and that there are no damages
• We provide SOLUTIONS to any stresses or hassles you might be experiencing

Changing agencies is as easy as 1,2,3

Like all relationships, the one between landlord and manager doesn't always run smoothly and sometimes the landlord wants "out".

Sometimes the agent is not providing the service you may expect. A few reasons we have heard over the years about why landlords change agents are as follows;

• Lack of service they were getting, not returning calls, emails.
• Not inspecting their property regularly
• Not reviewing the rent
• Water charges not being passed onto tenant and collected
• Leases not being renewed
• Constant change of managing agent
• Properties deteriorating due to lack of communication
• Feeling like a 'number' not a valued client
• Not being notified before maintenance completed / charges are taken out of rent

A good agency prides themselves with their excellent service, has a good response rate, within less than 24 hours in most cases. Maintenance is dealt with swiftly, with consent and routine inspections are conducted on a regular basis on all our properties.

Some landlords have a misconception about the managing agency agreement and are under the false impression that when they sign a 12 month tenancy agreement with a tenant that they have also signed an Exclusive Management Agreement. As a result many landlords wait until the end of the 12 months to change managers when in fact they can change sooner, the process of changing managers is simple.

All you have to do is;

1. Contact your current Agent & give them your required notice, which is usually 30 days notice in writing (email is acceptable)

2. Sign an authority with your new selected agent. They will then inform the previous agent that they have taken over management & ask them to prepare the file for collection on the due date.

They will also contact the tenant and advise them of the change.

3. Relax, and enjoy your new stress free management.

We hope this information has been beneficial, if you need any more information don't hesitate to talk to us today.